Success Stories

At IT Solutions, we firmly believe that client success is our success. Guided by our core value of prioritizing our clients above all else, we are thrilled to highlight these success stories that demonstrate our unwavering commitment to delivering tenacious service that exceeds expectations.

As a small IP law firm, we depend on the leverage provided by state-of-the-art technology to serve our clients and to build our practice. Our long-term partnership with IT Solutions results not only from their reliability in connection with support and maintenance, but also from their proactive assistance in our utilization of information technology to the greater benefit of our clients and our practice.

Vince Pace, Partner, DDHS

We were paying strictly hourly as a non-managed client. This year we changed to a managed plan which covers the server support and management. Desktop and other issues beyond that, we pay for those as we go. You guys helped us come up with a solution that works for everybody.

Bob Mandava, Partner, Hammond & Shinners

IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.

Nichelle Porto, President of Plasma Services Group

It’s a very collaborative process. There has been continuous improvement in our system, and with the help of ITS, we have been able to capitalize on new features from FileMaker as they become available.

Joe Lauria, Chief Operations Officer of Shannon Global Energy Solutions

Prior companies only provided support – their staff just asked us what was wrong and said, ‘We’ll fix it.’ IT Solutions gives us true customer service and offers solutions to meet our challenges. They are responsive to our problems.

Joel Snyder, Controller, Liberty Seafood

We are happy with the results of the move to O365, especially the ability to share documents securely. We continue to identify workflow enhancements and areas for improvement in our internal processes.

Brent Snyder, Executive Director, Clincierge

The move to Office 365 has been a game changer for our business and IT Solutions made it happen without flaw. They exceeded all of our expectations.

IT Solutions is not just a vendor to us, they are a trusted partner and solutions provider for whom we rely on to provide a secure network that meets the needs of our customers.

Don Wamsley, Dir. of Operations, Strategic Banking Partners

IT Solutions and DDP have become a true partnership. We are very pleased with the final results. Many people worked very hard to accomplish all of this.

Susan Parker, Controller, DDP Roofing

In looking for an IT provider that would be more of a partner than a vendor, we found this type of relationship with IT Solutions. The ITS team has been a valuable educator and steward of our systems. We have current cybersecurity software and protocols, responsive support and a true collaborative partnership.

George Riter, Managing Partner, Timoney Knox, LLP

Working with IT Solutions has been a pleasure. I have been very happy with the quality of their approach and our partnership.

– Peter Sigmund, Chief Information Officer, La Salle College High School

Having IT Solutions as our technology strategist and hosting partner has been instrumental in our continued growth. IT Solutions is dedicated to us as a client and is truly invested in the success of our business.

Greg Cutrona, CEO, AssuranceMD

While we have been an ITS client for many years, we put off transitioning to a cloud environment, hesitant to “give-up” our data. However, the growing expense of maintaining our own servers and worry about having adequate back-up and disaster recovery procedures, we finally pulled the trigger. The redundant backups and ITS’s level of service provides us peace of mind.

Daniel M. DiDomenico, Senior Managing Director

I am absolutely pleased with the work done by IT Solutions, and more importantly the students served by this office are thrilled.

Loretta Stepka, Program Coordinator, Rutgers HPO

The flexibility of FileMaker in our three locations, and now out in the field with FileMaker Go on our iPads, is key to our growth and success.

Steven Meyer, Owner/C.I.O.

Client accessibility to the data has reduced consultation time considerably.

Gary Mitchell, Ph D, Director, Coal & Organic Petrology Laboratories

IT Solutions is superior in their service. They took the time to learn our business and understand our needs.

Susan Hughes, Managing Director, Independence Cryogenic Engineering

With just a few clicks, the staff has access to all of the information they need – and it’s up to date! Data is entered only once and the various layouts are populated.

Michele Heinz, Business Manager, Garfield Park Academy

IT Solutions has been able to take each one of our departments needs and create an easy to use, intuitive database that would have taken several off-the-shelf products, costing in the tens-of-thousands of dollars. We can customize our database how and when we need to without the high cost of service contracts. Their team of software engineers gives us the support and expertise we’ve come to rely on.

John Gulino, Technical Director of DWS Printing

IT Solutions needs to write a textbook on customer service and I will be the first to buy it. It’s so refreshing to deal with a company who actually cares and follows through.

Carmen Tomassetti, CEO, CTO World Entertainment

I can’t express how much FileMaker Go and the app developed by IT Solutions has positively impacted our project. We’re now able to complete evaluations in less time, and provide much more meaningful reports.

Debby Boyer, Services Director, Center for Disabilities Studies

Before FileMaker, purchasing and invoice processing was uncontrollable and very time consuming for our administrative team. Today we see orders real-time and invoices are transferred to our accounting system with the push of a button. FileMaker brings great efficiencies and has become a key component for our future success.

Maarten de Vreede, COO, Cater to You

We needed a full-service IT provider to handle our expanding company, and we felt IT Solutions provided the right fit for us.

Mitch Gobetz, IT and Marketing Manager

IT Solutions listens to our needs, presents various options and actually solves our challenges.

Joe Robinson, Network Manager, Pennsylvania Horticultural Society

ITS brings a phenomenal knowledge base, along with prompt, professional, courteous service to our company every day

Gregory Miscio, CFO, Paramount Homes

The upgrade to a modern server infrastructure with unlimited scalable resources and support has provided a huge boost to productivity. The transition also provides a unified workspace, eliminating inefficiencies in workflow.

The changes and strategy we implemented at FSO have not only improved the performance of our environment but reduced our overall cost of ownership. Nobody enjoys paying bills but you mind it a lot less when you know you are getting a return on your investment.

David Blaeuer, Practice Administrator

I am totally pleased with the responsiveness of the ITS team. I could not really ask for more. I can’t express enough what a different experience all this communication and help is than with our last provider. Wow!

Shawn Lacy, Executive Director

IT Solutions gave us the ability to know that our network was being monitored 24/7 in case of disaster.

Mike Shabsin

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