Managed IT Services for Healthcare

For more than 25 years, IT Solutions has been providing comprehensive network support for healthcare systems of all sizes and specialties with an emphasis on what matters most: fast, reliable and secure network access to your patient data and applications.

Our Managed IT services for healthcare providers offer end-to-end, full-service preventative and 24/7 helpdesk support for all network devices and the workers who depend on them. We also offer strategic oversight on best practices for data protection and application security.

“The changes and strategy we implemented at FSO have not only improved the performance of our environment but also reduced our overall cost of ownership. Nobody enjoys paying bills, but you mind it a lot less when you know you are getting a return on your investment.”

David Blaeuer, Practice Administrator, First State Orthopaedics

How We Support the Healthcare Industry

We understand the importance of compliance for all our healthcare clients. That is why our entire IT Solutions team — from help desk engineers to office management staff and interns — are trained in HIPAA and PCI security best practices. This attention to our client’s best interests ensures that we provide industry knowledge and focus that can be relied on by the 16,000+ healthcare workers we support.

Scalable Storage

Comprehensive, scalable storage and support for all PHI data in a private, 100% redundant data center built on the latest Storage Area Network (SAN) infrastructure.

Healthcare Expertise

EHR/EMR, Practice Management application hosting and support for leading solutions, including NextGen, Allscripts, AdvantX, athenahealth, and Modernizing Medicine.

Security First Infrastructure

PCI and SSAE 18 Type II compliant data center environment supported and maintained 24/7/365 by the team that built it.

Flexible Hosting Options

Hosting and support for other critical systems, such as PACS medical imaging technology, Dragon speech (Dragon Medical) and remote scanning and billing solutions.

Additional Features

Extensive experience resolving remote desktop (thin client) printing problems
24/7 on-premise network and end-user support
HIPAA security assessments and ongoing monitoring services

Data encryption, EDR, and two-factor authentication (2FA) across all devices
Data lifecycle management – from creation/initial storage to the time it becomes obsolete

Healthcare Credentials

PCI Compliance

A critical compliance standard demonstrating our commitment to protecting client financial information when processing credit card transactions.

HIPAA Compliant

Every employee at IT Solutions is required to pass a series of exams to ensure we are up to date on HIPAA laws and security best practices. Our healthcare clients can partner with us confidently, knowing that their patient data is safe.

SSAE 18 Type II Compliance

Compliance with SSAE 18 validates that we meet the most stringent industry standards and best practices, and assures our customers that we have the infrastructure and controls in place at every level to safeguard their sensitive financial information and business data.

HiMSS  

The Healthcare Information and Management Systems Society (HIMSS) is a comprehensive healthcare-stakeholder membership organization exclusively focused on providing global leadership for the optimal use of information technology and management systems for the betterment of healthcare

MGMA

MGMA (Medical Group Management Association) is the nation’s principal voice for the medical group practice profession. As an experienced provider of network support for a variety of practices, ITS understands the unique needs of medical managers and consistently strives to deliver services that are timely, personal, and focused on long-term results.

Success Stories

Delaware's Largest Orthopaedic Surgery Center Relies on ITS for Network Support

The changes and strategy we implemented at FSO have not only improved the performance of our environment but reduced our overall cost of ownership. Nobody enjoys paying bills but you mind it a lot less when you know you are getting a return on your investment.

David Blaeuer, Practice Administrator

Have questions?

Call Us: 866.PICK.ITS (742.5487) or click the button below:

Featured Industries

Network Support & Management for the Health industry

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