Privacy Statement
IT Solutions Consulting, Inc. Safe Harbor Privacy Statement
IT Solutions Consulting, LLC. Safe Harbor Privacy Statement
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EEA to the United States (the “U.S.-EU Safe Harbor”). The EEA also has recognized the U.S.-EU Safe Harbor as providing adequate data protection (OJ L 45, 15.2.2001, p.47). The United States Department of Commerce and the Federal Data Protection and Information Commissioner (FDPIC) of Switzerland have agreed on a similar set of principles and frequently asked questions to enable U.S. companies to satisfy the requirement under Swiss law that adequate protection be given to personal information transferred from Switzerland to the United States (the “U.S.-Swiss Safe Harbor”). Consistent with its commitment to protect personal privacy, IT Solutions Consulting, Inc. adheres to the principles set forth in the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor (the “Safe Harbor Principles”).
IT Solutions Consulting, Inc. collects data related to our users through the following methods:
- Automated means such as communication protocols, pixel tracking, and cookies
- Online registration and online sign up forms
- Sales inquiries and transactions
- Online customer communications
- Offline communications and interactions
- Third party sources of information such as Google Analytics and ad tracking
More information about the Safe Harbor program can be found on the Safe Harbor website: https://www.export.gov/safeharbor_eu.
IT Solutions Consulting, LLC's Privacy Statement
This Privacy Notice explains the information policies of IT Solutions Consulting, LLC. In addition, the Privacy Notice describes how we collect, use and disclose personal information of users (employees of our clients), business partners (3rd party vendors IT Solutions Consulting, LLC uses to provide its services), and any prospective partners, clients, users, and visitors. For this Privacy Notice, the terms “we,” “us,” and “our” refer to IT Solutions Consulting, LLC, and “you” refers to you, anyone whose information we process for the purposes outlined in this document. “Personal Information” means information related to an identified or identifiable person such as a name, address, phone number, username, email address, and passwords. It might also include IP addresses or other online identifiers and information related to a device (see “Cookies or Similar Technologies” section). You should read this Privacy Notice in its entirety.
How We Collect, Use, and Share Personal Information
We primarily collect, access, use, and share personal information where necessary to provide services to our clients and in the ordinary course of running our business, including through the receipt of communications such as emails, website inquiries, and telephone calls.
Personal Information You or Your Employer Provide:
We collect any Personal Information that you voluntarily provide to us when you visit our website or when you subscribe for or inquire about any of our Services. For example, suppose you submit a sales inquiry or subscribe to a newsletter via our website web form or request additional information or contact IT Solutions Consulting, LLC via email. In that case, you will provide us with certain Personal Information, including names, company names, addresses, and email addresses. In addition, if you choose to communicate with us via a web form, email, portal, or telephone, we will keep a copy of our communication together with your email address or phone number and our responses.
Personal Information That We Collect Automatically:
When you visit our website or use our Services, we may collect personal information from your device from cookies and tracking tools (communication protocols, Google Analytics, and ad and pixel tracking). This collection may include the IP address, device type, unique device identification numbers, browser-type, general geographic location (e.g., country or city-level location), the date and time of use of our Services, the date and time of an event on the client’s IT systems, system logs, and technical attributes about the device or a web browser. This Personal Information enables us to understand our website and services better. In addition, some personal information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies or Similar Technologies” below.
Cookies or Similar Technologies:
Our website uses cookies. A “cookie” is a string of alphanumeric characters. Two types of cookies may be used at our Website: persistent cookies or session cookies. A persistent cookie gets entered by your Web browser into the “Cookies” folder on your computer and remains there after you close your Web browser. Your browser may use persistent cookies on subsequent visits to the site; however, session cookies are held temporarily in your computer’s memory and disappear after you close your browser or shut off your computer.
A session cookie may be used to arrive at our website by clicking on a banner ad for one of our products or services. This cookie contains an identification number for the advertisement that you clicked on, and it helps us determine which of its ads attracts the most visitors. Suppose you choose to request further information about IT Solutions Consulting, LLC’s products and services. In that case, the personal information you provide in that request will be linked to the Personal Information in the session cookie.
To better understand how our site is used, IT Solutions Consulting, LLC’s Website may also use persistent cookies and other Personal Information collected in our servers’ files (e.g., IP Addresses, referring URLs, etc.). Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies, our Website may not function as intended.
Personal Information That We Obtain From Third-Party Sources:
IT Solutions Consulting, LLC may also collect Personal Information from commercially available sources but only where we are legally permitted to do so. Such Personal Information may include names, addresses, email addresses, and demographic data. The Personal Information we collect from these commercial sources may be combined and cross-referenced with Personal Information we collect through the Services. We use this Personal Information for communications purposes to provide direct marketing materials for our business customers or prospects.
From time to time, we may also ask our partners or clients to voluntarily provide us with the email addresses of contacts of other organizations so they too can benefit from the various products and services offered by IT Solutions Consulting, LLC and IT Solutions Consulting, LLC’ trusted affiliates. We will confirm that they have permission to pass on these details.
How We Use Personal Information Collected through Our Services and IT Solutions Consulting’s Website
To Serve Our Clients:
We use the personal information we collect to provide our Services to the Clients on whose behalf we are acting. For example, to provide technical support, we may contact a user (such as employees or staff members) of IT Solutions Consulting, LLC’ Clients using any contact information provided to us.
To Serve You:
We use the Personal Information to respond to any request or query directed to us (for example, through web forms or email), provide you/your organization with our products and services, manage our relationship with you, and improve your experience on our website. For instance, we address any inquiries or complaints you may have, endeavor to improve the Services we provide or provide you with information about other products and services we offer that we think you may be interested in.
We use the Personal Information to respond to any request or query directed to us (for example, through web forms or email), provide you/your organization with our products and services, manage our relationship with you, and improve your experience on our website. For instance, we address any inquiries or complaints you may have, endeavor to improve the Services we provide or provide you with information about other products and services we offer that we think you may be interested in.
For Direct Marketing:
We may use your Personal Information for direct marketing communications to your organization by adding your contact and other details to a marketing database. In places in which this is available, we will provide you with an opportunity to opt out.
For Internal and Service-Related Purposes:
We may use any Personal Information we collect through the Services or any IT Solutions Consulting, LLC Websites for internal and service-related purposes, including providing it to third parties as necessary to provide the Services, maintain or improve our Website security, or invoicing, for example.
Anonymized and Aggregate Data:
From time to time, we will aggregate Personal Information collected through our Services for analytics purposes, product improvement purposes, and other service-related purposes.
How We May Disclose Personal Information Collected through Our Services and our Websites
We may share Personal Information with the following categories of recipients or in the following circumstances:
Third-Party Vendors and Service Providers:
When appropriate, we may share Personal Information with any of our vendors or service providers in connection with the provision or marketing of the services or our Websites. These third parties have access to Personal Information to the extent necessary to permit them to do their jobs; however, they are bound by confidentiality agreements before any Personal Information is provided. In addition, they are restricted from using personal information for other purposes.
As Required by Law and Similar Disclosures:
We may disclose Personal Information: if we believe it is necessary: to comply with national security or law enforcement requests and legal processes, such as a court order or subpoena; to respond to your requests; to prevent or address fraud, security, or technical issues; or to protect our property or other legal rights or the rights or property of others, or to protect the vital interests of others.
Other than as stated in this Privacy Notice, we will not release Personal Information to unaffiliated third parties. In addition, we will not cross-reference Personal Information collected through one client’s use of our Services with that of any other Client or entity.
Access, Correction, and Deletion of my Personal Information
If you wish to request access to, correction, or deletion of Personal Information you have submitted through IT Solutions Consulting, LLC’s Website, you can contact IT Solutions Consulting, LLC via our contact page.
Data Integrity and Purpose Limitation
IT Solutions Consulting, LLC will use Personal Information only for or in ways compatible with the purposes for which it was collected.
Information Retention:
We retain all of the information that we collect. We will securely store your Personal Information until deletion occurs or unless otherwise required by law.
Security:
We take steps to ensure that Personal Information is treated securely and according to this Privacy Notice, which includes appropriate technical and organizational measures. These measures are designed to provide a level of security appropriate to the risk of processing your Personal Information. However, neither the Internet nor any form of electronic storage can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any Personal Information provided to us.
Your Rights
You may have the following data protection rights, which you may exercise at any time.
You may access, correct, update or request deletion of your Personal Information.
You have the right to opt-out of marketing communications we send you at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
