Managed IT for the Pharma & Life Sciences

With decades of expertise assisting firms in other sectors that are also subject to outside scrutiny yet need robust, hassle-free technology to grow and thrive, IT Solutions offers a complete, industry specific support framework of managed IT services for pharmaceutical companies as well as life sciences firms.

Encompassing Managed IT, network and 24/7 Help Desk support to maximize operating continuity and productivity, our pharmaceutical managed IT services offering is paired with “white glove” strategic planning and execution assistance.

How Our Managed IT Solutions Support Pharmaceutical & Life Science Firms

Recognizing the criticality of technology support for pharma clients, IT Solutions assigns a Strategic Advisor — a dedicated strategic resource for the organization’s success. The Strategic Advisor advises leadership regarding how IT Solutions can help them implement and make profitable use of technology, develops targeted proposals for planned upgrades, and ensures our technology support helps them uphold best-practice compliance goals.

Unwavering Professional Support at Every Touchpoint

Our entire team is trained in HIPAA and PCI security best practices, helping our pharmaceutical and other heavily regulated clients maintain mission-critical conformity, whether for clinical trials or monitoring after FDA approval. Furthermore, each client’s data center environment is supported and maintained 24/7/365 by a highly certified and seasoned team.

Secure, Redundant, Scalable Storage

For our NearCloud, privately hosted clients, all intellectual property related to research, development and testing is stored in a private, 100% redundant data center. Built to meet the most stringent security protocols, our PCI, HIPAA and SSAE 18 Type II compliant data center also securely houses clients’ sensitive data. Use of advanced Storage Area Network (SAN) infrastructure ensures rapid scalability as needed.

Robust Hosting & Support for Adjunct Systems

From complex, cloud-based lab and scientific software to remote billing solutions, IT Solutions provides dedicated, flexible hosting and support 24/7/365.

Additional Features

Assistance with ongoing regulatory compliance and security assessments.

Extensive reporting that satisfies the demands of stockholders and stakeholders.

Data encryption and two-factor authentication (2FA) across devices and systems.

Data lifecycle management – from creation/initial storage to the time it becomes obsolete.

Success Stories

Plasma Services Group Automates Donor Management, Facilitates Regulatory Compliance, and More with Support from IT Solutions’ FileMaker Experts

IT Solutions is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.

Nichelle Porto, President of Plasma Services Group

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Featured Industries

Pharmaceutical & Life Sciences

Featuring White Glove Planning & Execution Support

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