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Contracts & Legal Documents

Managed Service Agreements & Descriptions
Non-Disclosure Agreement
Business Associate Agreement
Onboarding Process
SLOs and SLAs

Service Agreements

The Service Agreements applicable to the services that you have through IT Solutions Consulting, LLC are available below.

Master Service Agreement (MSA) for Managed IT
Statement of Work for Security as a Service (SECaaS)

Description of Services

Includes additional information for certain services provided by IT Solutions Consulting, LLC or an affiliate of IT Solutions Consulting, LLC.

Guardian (Fully-Managed) — Service Description
Advanced (Co-Managed) — Service Description
Security as a Service (SECaaS) — Service Definitions
Security as a Service (SECaaS) — Service Descriptions
Security as a Service (SECaaS) — Supported Data Sources
Security as a Service (SECaaS) — Threat Severity Scale
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