Guardian extends the many benefits of our Advanced Plan to the place where the more visible work gets done — the workstations. We know most support calls can be handled much faster remotely, so we give all your users unlimited access to our local service desk team and field engineers for expert diagnosis and resolution.
With Guardian, we still provide all of the proactive services that come with our Advanced Plan to prevent most problems from occurring in the first place, and cover all of your user support needs for a fixed fee.
IT Solutions and DDP have become a true partnership. We are very pleased with the final results. Many people worked very hard to accomplish all of this.
IT Solutions is not just a vendor to us, they are a trusted partner and solutions provider for whom we rely on to provide a secure network that meets the needs of our customers.
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