We were paying strictly hourly as a non-managed client. This year we changed to a managed plan which covers the server support and management. Desktop and other issues beyond that, we pay for those as we go. You guys helped us come up with a solution that works for everybody.
In looking for an IT provider that would be more of a partner than a vendor, we found this type of relationship with IT Solutions. The ITS team has been a valuable educator and steward of our systems. We have current cybersecurity software and protocols, responsive support and a true collaborative partnership.
IT Solutions and DDP have become a true partnership. We are very pleased with the final results. Many people worked very hard to accomplish all of this.
IT Solutions is not just a vendor to us, they are a trusted partner and solutions provider for whom we rely on to provide a secure network that meets the needs of our customers.
The move to Office 365 has been a game changer for our business and IT Solutions made it happen without flaw. They exceeded all of our expectations.
We are happy with the results of the move to O365, especially the ability to share documents securely. We continue to identify workflow enhancements and areas for improvement in our internal processes.
Prior companies only provided support – their staff just asked us what was wrong and said, ‘We’ll fix it.’ IT Solutions gives us true customer service and offers solutions to meet our challenges. They are responsive to our problems.
I am totally pleased with the responsiveness of the ITS team. I could not really ask for more. I can’t express enough what a different experience all this communication and help is than with our last provider. Wow!
The changes and strategy we implemented at FSO have not only improved the performance of our environment but reduced our overall cost of ownership. Nobody enjoys paying bills but you mind it a lot less when you know you are getting a return on your investment.
ITS brings a phenomenal knowledge base, along with prompt, professional, courteous service to our company every day
We needed a full-service IT provider to handle our expanding company, and we felt IT Solutions provided the right fit for us.
Having IT Solutions as our technology strategist and hosting partner has been instrumental in our continued growth. IT Solutions is dedicated to us as a client and is truly invested in the success of our business.
IT Solutions had some early wins showing capabilities that had not been available under our current support structure.
I was amazed at how quickly we were able to work together as a team to get these projects done. There was no waiting on anyone to complete some element of it.
Thank you for the wonderful job you do, every single day! You greatly impact our workforce commitment by responding as quickly as you can to our IT issues. Because of the great work you do, our Mission Partners can give our patients the greatest care, love, and the OSF experience that makes us the best in the area!
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